Standard Work is a process
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
Standard Work
Standard Work is leveling the playing field for all employees to have a shared understanding and framework for your organization's work. Process Development is a collection of work instructions or guidelines to serve as a training tool and reference for employees. It's all too common to rely on experience or tribal knowledge for directives, but retaining knowledge in today's competitive job market is critical. Documenting policies and procedures may have a negative connotation, but when appropriately executed, employees buy into the process. A management program makes their job easier by eliminating the guesswork and grey areas in the workplace. Having a standard removes the guesswork on the floor and allows an opportunity for continuous improvement.
Do you need assistance with developing your stand operating procedures (SOP)?
On my first day as an intern, I wrote an SOP for a new piece of equipment. I remember thinking about how I will write this instruction, and I've never operated this equipment in my life. I started with reading the instructions (what a noble concept). After writing down the warnings and operating instructions, I went to ask the mechanics how they would operate the equipment. I got various opinions on what to do, but we sat down to review the process together. We quickly agreed, then I typed up the document and added pictures. The next day the manager was impressed with the SOP I put together. Not because of my technical knowledge or expertise, but my collaboration approach and communication skills. I can do the same for your company.
Services
Document and Template creation
Writing Department and Model Libraries of standard operating procedures
Turn SOPs into Visual Work Instructions
Create Labor/Productivity Rates
Custom Metric Development and Scorecards